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Electronic Delivery

Use your secure mailbox on the Internet with your mobile phone signature

Citizens can choose to have RSa and RSb letters delivered electronically already today. However, businesses are becoming more and more receptive to this idea as well. In a few years they will be reducing the number of paper documents. Electronic delivery should be seen as an additional service and is not intended to replace delivery of printed documents.

One of the key advantages of electronic delivery is that you no longer need to go to the post office to pick up official letters. After successfully registering with one of the officially approves an electronic delivery service, business employees or their representatives can retrieve documents online from anywhere, 24 hours a day, 7 days a week.

Electronically delivered registered mail is held for at least 14 days in the inbox, but this time period can be extended if desired. Just like conventionally delivered mail, holds can be put on delivery for short periods of time, for example, for holiday periods or sick leave. During this time, any mail that has an expiry date attached to it will not be delivered.

However, with electronic delivery, it is possible to pick up mail even while on holiday because the Inbox can be checked almost anywhere, thanks to the Internet. In addition to the amount of time saved, electronic delivery also brings further cost reductions. Electronic delivery services can also send non-official documents electronically with proof of delivery.

Contact

Federal Chancellery, Department I/11
Email: i11@bka.gv.at

Further information

Link